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Terms & Conditions

These Terms govern your relationship with the operator of red-shores-casino via red-shores-casino-ca.com, effective as of 6 November 2025.

Definitions

OBSERVE: Identify essential legal and operational terms users must understand to interpret obligations and rights under CA law for online gambling.

EXPAND: Add clarifications on roles, actions, and compliance terms, ensuring users can distinguish regulatory, contractual, and operational concepts.

REFLECT: Present a glossary enabling precise understanding for all subsequent sections.

  • Operator: The entity authorized to operate red-shores-casino on red-shores-casino-ca.com, specifically the Crown Corporation (Atlantic Lottery Corporation) under the Prince Edward Island Lotteries Commission, with headquarters at 58 Kensington Road, Charlottetown, PE C1A 9S8, Canada.
  • User: Any individual accessing or using the services on red-shores-casino-ca.com, regardless of registration status.
  • Player: A User who has successfully registered an account and participates in real-money games or activities on red-shores-casino-ca.com.
  • Bet: A monetary stake placed by a Player on a game or event as offered by red-shores-casino-ca.com, subject to these Terms.
  • Bonus: Promotional value, credit, or free play provided to Players by the Operator, subject to specific activation and wagering requirements.
  • Wager: The act of placing a Bet using deposited or bonus funds on any game available on red-shores-casino-ca.com.
  • KYC (Know Your Customer): The process by which the Operator verifies the identity, age, and eligibility of Users as required under CA law and PEILC regulations.
  • Account: The secure, individual profile registered by a Player on red-shores-casino-ca.com, used to access services and manage funds.
  • Responsible Gambling: The set of practices and policies designed to protect Users from gambling-related harm, in accordance with the World Lottery Association Responsible Gaming Framework Level 4 certification.
  • Game License: The legal authorization issued by the Prince Edward Island Lotteries Commission for red-shores-casino to operate gaming activities, valid through 31 December 2025.

Account Registration

OBSERVE: CA law and PEILC regulations set minimum age at 18+, require KYC, and mandate user data accuracy for all gambling accounts.

EXPAND: Implicit compliance includes anti-money laundering (AML), responsible gambling, and data security obligations.

REFLECT: Structure clear, legal steps for account creation and ongoing user obligations.

  1. Eligibility: Only individuals aged 18 or older and physically located in Canada, specifically Prince Edward Island or permitted regions, may register for an account on red-shores-casino-ca.com. The Operator may require proof of age and location at any time.
  2. Registration Process:
    • Users must provide accurate personal information (full legal name, date of birth, address, contact email, phone number) during account creation.
    • Email verification is mandatory. Activation links sent to the User's registered email must be followed to complete account setup.
    • KYC documentation (government-issued ID, proof of address) must be submitted upon request to verify age, identity, and residency.
    • The Operator reserves the right to request additional documentation for AML and fraud prevention purposes.
  3. User Obligations:
    • Users are responsible for ensuring all information provided is current, accurate, and complete.
    • Users must maintain password confidentiality and notify the Operator immediately of any unauthorized account access.
    • Accounts are strictly personal and may not be shared, transferred, or accessed by third parties.
  4. Account Limitations: Each User may hold only one account. Duplicate accounts are subject to suspension and fund forfeiture.

Legal Notice: Failure to comply with registration requirements may result in account suspension, reporting to regulatory authorities, and forfeiture of funds pursuant to CA law and PEILC policies.

Betting & Gameplay Rules

OBSERVE: CA gambling law and PEILC regulations require transparent rules for all betting activity, including conduct in live environments.

EXPAND: Address minimum and maximum bet amounts, permissible bet types, cancellation policies, and standards for conduct in online and live casino features.

REFLECT: Provide detailed, legally compliant guidance for all forms of gameplay on red-shores-casino-ca.com.

  • Placing Bets:
    • Minimum and maximum bet amounts are specified for each game and may vary. The Operator reserves the right to change limits in accordance with regulatory requirements.
    • All bets must be confirmed by the system and are only valid when acknowledged by red-shores-casino-ca.com's platform.
    • Only Users with verified accounts and sufficient account balances may place bets.
  • Types of Bets:
    • Available bet types include slots, table games, live dealer games, and other regulated offerings as detailed on red-shores-casino-ca.com.
    • Certain games or features may be restricted based on User location or age.
  • Modification and Cancellation:
    • Bets cannot be modified or canceled once confirmed, except in cases of system error or as required by law.
    • If a game is canceled or becomes unavailable due to technical issues, affected bets will be voided and funds returned.
  • User Conduct:
    • All Users must adhere to standards of fair play and respectful conduct. Abuse, collusion, use of automated systems, or fraudulent practices are strictly prohibited.
    • Live chat and community features must not be used for insults, harassment, or unlawful activity. Violations may result in immediate account suspension or permanent ban.
  • Dispute Resolution: Any disputes regarding game outcomes or bet settlements will be resolved in accordance with the procedures in the "Governing Law & Jurisdiction" section below.

Bonus Terms

OBSERVE: CA and PEILC regulations require explicit disclosure of bonus activation, wagering requirements, and prohibited bonus abuse actions.

EXPAND: Integrate cross-promotional restrictions and clarify eligibility and timeframes for all bonus offers.

REFLECT: Structure comprehensible, enforceable bonus rules for Player protection and regulatory compliance.

  1. Bonus Activation:
    • Bonuses are available only to eligible Players with verified accounts on red-shores-casino-ca.com.
    • Activation may require opt-in, promo code entry, or fulfillment of specified qualifying actions within a designated campaign period.
  2. Wagering Requirements:
    • All bonuses are subject to specific wagering requirements (e.g., 20x the bonus amount), which must be completed within the stated timeframe, typically 30 days unless otherwise specified.
    • Bets placed using bonus funds may contribute differently toward wagering requirements depending on game type. See individual promotion terms for details.
  3. Prohibited Actions:
    • Bonus stacking or combining multiple promotions is not permitted unless explicitly authorized.
    • Attempts to manipulate bonus conditions, including minimum risk betting or collusion, are strictly prohibited.
    • Bonuses may not be transferred, exchanged for cash, or assigned to third parties.
  4. Bonus Forfeiture:
    • Failure to meet wagering requirements within the timeframe will result in bonus and associated winnings being forfeited.
    • The Operator reserves the right to void bonuses if abuse, fraud, or regulatory violations are detected.

Regional Compliance Note: All bonus offers are subject to change in compliance with PEILC and CA promotional gaming standards valid through 2025.

Payments & Withdrawals

OBSERVE: CA law and PEILC regulations require transparency in payment methods, limits, fees, and refund conditions.

EXPAND: Include specifics on anti-fraud, AML compliance, and refund scenarios for bets and bonuses.

REFLECT: Provide complete guidance for Players on all financial transactions with red-shores-casino-ca.com.

  • Deposit Methods:
    • Players may fund their accounts using credit/debit cards, approved e-wallets, or other payment methods listed on red-shores-casino-ca.com. Cryptocurrency deposits are only accepted where permitted by CA law and regulatory guidance.
    • Minimum and maximum deposit limits apply as published on the site; the Operator may adjust these limits to comply with legal obligations.
    • Deposits must originate from accounts held in the Player's name.
  • Withdrawal Methods:
    • Withdrawals are processed via the same method used for deposit where feasible, subject to security verification and AML checks.
    • Processing times may vary but will not exceed five (5) business days except in exceptional circumstances (e.g., regulatory review, suspected fraud).
    • The minimum withdrawal amount and any applicable fees are detailed in the site's Payments section.
  • Refunds and Reversals:
    • Refunds of bets and bonuses are solely at the discretion of the Operator and only in cases of technical error, game cancellation, or regulatory requirement.
    • Bonus funds are non-refundable unless explicitly stated in promotional terms or required by law.
  • Financial Security & AML:
    • All transactions are subject to AML and anti-fraud screening as mandated by CA law and PEILC regulations.
    • The Operator may request additional documentation to verify the source of funds or comply with legal obligations.

Legal Notice: The Operator is not responsible for delays or failures in payment processing caused by third-party service providers or external banking institutions.

Limitation of Liability

OBSERVE: CA law and industry standards require clear limitation of liability clauses to protect both Operator and Players.

EXPAND: Address fairness guarantees, technical failure exclusions, and statutory compensation limits.

REFLECT: Ensure legal disclaimers are robust and fully compliant for the 2025 regulatory period.

  1. Operator's Obligations:
    • The Operator guarantees that all games and betting outcomes on red-shores-casino-ca.com are determined fairly and in accordance with certified random number generators, game software, and regulatory requirements.
    • Results published on the website are final and binding, subject to investigation in cases of technical error or regulatory intervention.
  2. Exclusions of Liability:
    • The Operator is not liable for losses or damages resulting from:
      • Technical failures, system errors, or network interruptions.
      • Acts or omissions of third-party service providers.
      • Unauthorized access to Player accounts due to User negligence.
    • Liability is further excluded for indirect, incidental, or consequential damages to the extent permitted by CA law.
  3. Maximum Compensation: In no event shall the Operator's liability to any Player exceed the amount of the bet or wager placed in the transaction giving rise to the claim.

Legal Protection: These limitations do not affect statutory rights under CA consumer protection laws. Users should seek independent legal advice if uncertain about the scope of these exclusions.

Intellectual Property Rights

OBSERVE: CA copyright and intellectual property law protect all content, trademarks, and software on red-shores-casino-ca.com.

EXPAND: Clarify permissible use and restrictions for all site materials, including third-party content.

REFLECT: Articulate protective clauses and fair use limitations for all Users.

  • Copyright Notice: All content, graphics, site layout, software, and trademarks displayed on red-shores-casino-ca.com are the exclusive property of the Operator or its licensors and are protected by CA and international copyright and intellectual property laws.
  • Prohibited Uses:
    • Users may not copy, reproduce, distribute, modify, publish, display, transmit, or exploit any content or software from red-shores-casino-ca.com without the prior express written consent of the Operator.
    • Unauthorized use or infringement will be prosecuted to the full extent permitted by law.
  • Third-Party Rights: Where third-party content is used, all relevant notices and restrictions apply as specified by the respective rights holders.

Privacy & Data Protection

OBSERVE: CA privacy law (PIPEDA) and PEILC requirements mandate clear reference to data handling practices.

EXPAND: Remind Users of their rights and Operator's data protection responsibilities.

REFLECT: Direct Users to the comprehensive Privacy Policy for complete details.

  • All personal data provided to red-shores-casino-ca.com is processed in accordance with the site's Privacy Policy and applicable CA federal and provincial privacy legislation.
  • Users have the right to access, correct, or request deletion of their personal information as outlined in the Privacy Policy.
  • By using the site, Users consent to the collection, processing, and storage of their data as described therein.

Changes to Terms

OBSERVE: Regulatory standards require timely notice to Users regarding material changes to terms and conditions.

EXPAND: Specify notification mechanisms and User options upon update.

REFLECT: Ensure Users are empowered to make informed decisions regarding continued participation.

  • The Operator reserves the right to update or amend these Terms at any time to reflect legal, regulatory, or operational changes, with effect from the date of publication or as otherwise specified.
  • Users will be notified of material changes via email to the address on record and/or prominent banner notification on red-shores-casino-ca.com.
  • If a User does not agree to the amended Terms, they may discontinue use of the site and, if applicable, request account closure and withdrawal of available funds in accordance with these Terms.

Termination & Suspension

OBSERVE: CA law and PEILC regulations require clear criteria and procedures for account suspension, closure, and fund handling.

EXPAND: Detail grounds for Operator action, User rights, and notification requirements.

REFLECT: Provide a transparent, fair process for both parties.

  1. Grounds for Termination/Suspension:
    • Violation of these Terms, regulatory obligations, or applicable laws.
    • Provision of false or misleading information during registration or KYC.
    • Suspected fraud, collusion, or abuse of bonuses or gaming systems.
    • Failure to respond to KYC or AML requests.
  2. Procedure:
    • The Operator will provide written notice to the User's registered email address regarding the reason for suspension or closure, except where prohibited by law or regulatory investigation.
    • Where permitted, Users will be given an opportunity to respond or appeal the decision.
  3. Refund of Funds:
    • Upon closure, available real-money balances (excluding bonuses) will be returned to the User, subject to AML and KYC verification and deduction of any applicable fees or outstanding obligations.
    • Funds may be withheld where required by regulatory authorities or if related to prohibited conduct.

Governing Law & Jurisdiction

OBSERVE: CA and PEILC regulatory frameworks require specification of applicable law and dispute resolution process.

EXPAND: Integrate arbitration and court jurisdiction options in line with industry best practices.

REFLECT: Provide Users with a clear avenue for dispute escalation and resolution.

  • These Terms are governed by and construed in accordance with the laws of the Province of Prince Edward Island and the federal laws of Canada applicable therein.
  • Any disputes arising from or in connection with these Terms or the use of red-shores-casino-ca.com shall be subject to the exclusive jurisdiction of the courts of Prince Edward Island, Canada.
  • Where required or permitted by law, alternative dispute resolution mechanisms, including arbitration, may be made available at the Operator's discretion, with details provided upon request or as specified in relevant sections of the site.

Contact Information

OBSERVE: Integrate all provided, up-to-date contact points for regulatory, support, and user communication requirements.

EXPAND: Ensure Users have multiple channels for inquiry, dispute, or legal correspondence.

REFLECT: Present information in a clear, accessible format, referencing critical and regional office details.

For legal correspondence, Users should address communications to the legal department at the Operator's headquarters.